Questions & Answers

Some common questions we get about GEORA GNSS

  • Getting Started

    1. What is GEORA GNSS and how does it work?

    The GEORA GNSS is a high-precision geodetic RTK receiver that utilizes Global Navigation Satellite Systems (GNSS) technology. It works by receiving signals from multiple satellite constellations such as GPS, GLONASS, GALILEO, BDS, and QZSS, to provide accurate location data. The device's advanced features, like the integrated IMU and multi-frequency capabilities, ensure reliable and precise measurements for a wide range of surveying and GIS applications.

    2. How long can the GEORA GNSS operate on a single charge?

    The GEORA GNSS operates for approximately 15 hours on a single charge.

    3. Is there internal storage available in GEORA GNSS?

    Yes, GEORA GNSS includes an SD card slot, which supports static surveys through expandable storage.

    4. Does the GEORA GNSS feature a Wi-Fi hotspot?

    No, the GEORA GNSS does not have a Wi-Fi hotspot; it relies on established communication via its Bluetooth function.

    5. Is an IMU integrated into the GEORA GNSS?

    Yes, the GEORA GNSS is equipped with an IMU, enhancing the surveying experience with improved accuracy and stability.

    6. How can I export data from fieldwork using the GEORA GNSS?

    Fieldwork data can be exported using SurPad 4.2 or other compatible applications. Data is saved to the storage folder, after which you can connect your mobile device to a PC for data transfer.

  • Payment

    1. Can I pay for GEORA GNSS using credit or debit cards?

    Yes, we accept most major credit and debit cards for payment. Our secure payment system ensures your details are safe.

    2. Can I purchase GEORA GNSS for my company?

    Yes, of course. We will need information about your company to prepare the contract and Invoice: the full name of the company, full address, contact phone number, and the full name of the director or another person with whom the supply contract is concluded. After payment, the goods will be sent within 2 days.

    3. Is it possible to pay for GEORA GNSS via bank transfer?

    Absolutely. We provide the option to pay through bank transfer. Once you choose this payment method, we will provide you with the necessary bank details.

    4. Do you offer any financing or installment plans for purchasing GEORA GNSS?

    Currently, we do not offer financing or installment plans. Payment must be made in full at the time of purchase.

    5. Are there any additional fees or charges when purchasing GEORA GNSS?

    The listed price includes the GEORA GNSS receiver set with accessories and a perpetual license for the geodetic software, with no additional costs involved in the purchase. However, upon the product's arrival in your country, local taxes and charges may apply. We recommend consulting with a customs broker to obtain detailed information about potential import duties and fees specific to your location.

    6. How secure is the online payment process for GEORA GNSS?

    We prioritize the security of our customers' transactions. Our online payment system uses advanced encryption and security protocols to protect your personal and financial information.

  • Delivery

    1. How long does it take to deliver the GEORA GNSS once I place an order?

    Delivery times vary based on your location. Typically, orders are processed within 1-2 business days, and delivery can take between 5-10 business days, depending on the shipping method and destination.

    2. Do you offer international shipping for GEORA GNSS?

    Yes, we provide international shipping. Please note that shipping times and costs will vary depending on the destination country.

    3. Can I track my GEORA GNSS order once it has been shipped?

    Absolutely. Once your order is dispatched, you will receive a tracking number that allows you to track your shipment's progress online.

    4. What should I do if my GEORA GNSS delivery is late?

    If your delivery is taking longer than expected, please contact our customer service team. We will investigate the delay and provide you with an update as soon as possible.

    5. Are there any regions or countries to which you do not ship GEORA GNSS?

    Currently, we ship to most countries worldwide. However, there are exceptions due to shipping restrictions or logistical reasons. Specifically, we do not accept payments from and do not ship our products to Russia and Belarus. Please contact us for more information on specific destinations.

  • Software

    1. Do I need special software for the GEORA GNSS?

    The GEORA GNSS receiver comes with a surveying program for Android. However, it is also compatible with most other navigation programs on iOS, Android, and Windows. You can easily connect it via Bluetooth for data transmission.

    2. Which languages does surveying software support?

    The surveying software we provide, SurPad 4.2, supports multiple languages to cater to a diverse global user base. Please check the software specifications on the official website SurPad 4.2 or contact us for a detailed list of supported languages to ensure it meets your specific needs.

    3. Can I use other surveying software with the GEORA GNSS receiver?

    Yes, the GEORA GNSS receiver is designed to be compatible with most surveying software solutions. However, for optimal performance, we recommend using it with the provided SurPad 4.2 software.

    4. Is the software updated regularly?

    Yes, the software we provide, SurPad 4.2, receives regular updates to improve functionality, add new features, and enhance user experience. These updates can be downloaded and installed as they become available.

    5. Can I export data from the software in standard formats?

    Yes, SurPad 4.2 allow you to export data in standard formats such as CSV, KML, TXT and others, ensuring compatibility with various GIS and CAD systems.

  • Other Questions

    1. What's inside the package?

    The standard package includes the GEORA GNSS receiver in a soft carrying bag, a special clip for attaching the receiver, hand strap, a threaded adapter for a surveying pole, a charger and USB Type-C cable, as well as an operating manual. Optionally, the set can be supplied with a waterproof, shock-resistant carrying case.

    2. Do I need a separate data plan for my device?

    Since the device is not intended to have a SIM card installed, the source of the Internet is the mobile device used as a field controller (phone, tablet). This allows for savings on data usage and does not require additional investments.

    3. Can I learn more about your company?

    The GEORA GNSS receiver is a new product from Geometer International LLC. Since 2010, the company has been engaged in the development of navigation equipment and software. To learn more about the company, please visit the official website:

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